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Our Core Values

We are a community of mortgage professionals who are united by the Benchmark Core Values. These values drive our culture, shape our paradigm, and have been the foundation of our success. This page is dedicated to helping you to understand who we are and what it’s like to work with a Benchmark representative.

We are not just another mortgage company. We are a community of professionals.

  • Relationship
  • Positive Attitude
  • Excellence
  • Dynamic
  • Success

Relationships

At Benchmark, we place our relationships above all other things—relationships come first; all other things are secondary. Our business is founded on preserving and strengthening all current and future relationships, which are the backbone of our company. Every person we choose to align with is thoughtfully and strategically selected. The Columns of Relationships are Honesty, Loyalty, Empathy, and Commitment.

Relationship

Positive Attitude

Benchmark Mortgage has made a decisive commitment to conduct ourselves with a positive attitude in all areas of our lives. we say it like this: When you reach the door to our office, walk in with a great attitude. We maintain that Attitude is everything, and it either attracts or repels. The columns of Positive Attitude are Belief, Passion, Confidence, Simplicity, and Enthusiasm.

Positive Attitude

Excellence

For us, Excellence is not merely ‘doing things well’; it is ‘doing things exceptionally well.’ At Benchmark Mortgage, Excellence is a way of thinking and of action.  The Columns of Excellence are Dedication, Strategy, Knowledge, Growth, Efficiency, and Effectiveness.

Excellence

Dynamic

Dynamic is the ‘twin engines‘ of Benchmark Mortgage.  Creativity and Innovation is our edge, and sets us apart from the pack. The Columns of Dynamic are Creativity, Innovation, Adaptability, Marketability, and Courage.

“It is how we WOW!” – Stewart Hunter, COO
Founding Partner of Benchmark Mortgage

Dynamic

SUCCESS

We strive to be successful with every relationship, goal, and endeavor we experience. Success is our gauge that ensures we are headed in the right direction. We hold that teamwork, targeted goals, alignment, planning, and profitability are the columns of success.

Success

This is Core Values based lending.

“My husband and I recently purchased a new-to-us home. From needing a pre-approval letter within hours with our offer to closing, they were all so wonderful to work with at Kevin’s office!! We never needed to call for a status on anything since they were calling or emailing regularly through the process to provide updates and to see if we had any questions! We were on a tight closing schedule of about 40 days and we were cleared to close about 2 weeks prior to the closing date. Every step and process was thoroughly explained and we felt we were in excellent and capable hands to guide us through the process. The Martini group came highly recommended by our real estate agent and they were even better than our expectations!! Thank you all for your excellent service!! :-)”

– Cris S.

“I have lived all over the country and overseas and have moved many times. My husband and I were extremely impressed with Kevin’s knowledge not only of Mortgages, but the whole Home purchasing process when we relocated to North Carolina from New York. His sense of Humor AND professionalism made our closing the most fun out of all of them and we LOVE our home. He is a go-to person in our community and I look forward to working with him again. Can we say 6 stars?”

– klipschutz from Apex, NC (from Zillow)

“My family has used Kevin’s team twice now for new home purchases. In my view no one is more knowledgeable, professional, and dependable than Kevin. He led us every step of the way from preapproval to closing, and we always felt like we had someone in our corner working for us. His team sent us easy-to-understand video links that walk you through loan scenarios and documents relating to your transaction. In the end, my wife and I felt like we not only had a great real estate lending experience but also a better understanding of how this transaction fits into our financial picture. I would recommend Kevin and his team to anyone.”

– Jon S.

“I just completed my fourth loan with Kevin Martini. He has completed each transaction with speed and professionalism that is unbeatable. Kevin is passionate about helping his clients understand their options, and he thinks outside the box to solve unique circumstances.”

– dmgecideals (from Zillow)

“We have purchased two homes through the Martini Benchmark Mortgage Group, and both experiences were phenomenal. Kevin, Alex, and the rest of the team are always so thrilled to help you. They have always been able to get us approved for the amount we need, never pushing us to go out of our budget or comfort zone, and they do it in a way that is friendly and trustworthy. They have upbeat, can-do attitudes, and they always answer questions professionally and clearly. They take the time to explain things in a way that makes sense, no matter how many questions you have (and I usually have quite a few!) It’s always easy to reach somebody there who will have the answer, or who will get the answer. We used other lenders prior to finding the Martinis, and the customer service is just worlds apart. You feel like just a number with others, but you’re a friend with the Martinis. When you are dealing with such large investments, that’s important! I can’t imagine working with any other mortgage team. Thanks for being amazing, guys!”

– Amanda B.

 


 

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